CCC New York

COVID-19: Resources and Supports for New York Children and Families

As New York City continues to face unprecedented challenges with the spread of COVID-19, the health and well-being of all New Yorkers remain forefront in our minds. The outbreak of the novel coronavirus (COVID-19) is a global public health crisis that presents risks and consequences for all New Yorkers.

To support our network of providers, advocates, and families we have compiled a list of resources for New Yorkers who need to access food and income supports, health and mental health care, remote learning resources, and more.

We welcome anyone to send us resources and information to include on this page by contacting Laura Jankstrom at ljankstrom@cccnewyork.org.

You can also stay tuned to CCC advocacy updates via e-mail and social media, and we hope our existing resources will be helpful to you in understanding child and family well-being across New York City:

  • Keeping Track of New York City’s Children: 2020 Download CCC’s latest data book illustrating welcomed and worrisome trends facing NYC’s children and families
  • Explore the most comprehensive database on child and family well-being at the municipal level at data.cccnewyork.org.
  • CCC’s blog will be updated with information on what we know about the needs of children and families through our work with coalitions and partners in the nonprofit sector and we will keep the public informed as we leverage our data and advocacy work to respond to those needs in light of COVID.

Covid-19 Info & Updates

Income Supports

Food Supports

  • Grab and Go Meals for Children and Adults

    The New York City Department of Education is committed to making three free meals available daily for any New Yorker. Any New Yorker who wants one can get three free meals a day at more than 400 Meal Hubs across the city.

    https://www.schools.nyc.gov/school-life/food/free-meals

  • Food Bank NYC – Map of Food Pantries

    Search the map to find a soup kitchen, food pantry, senior center, or SNAP enrollment site near you.

    https://www.foodbanknyc.org/get-help/

  • Emergency Food Assistance Program

    For urgent food and hunger needs, call the Emergency Food Hotline at 866-888-8777 or 311. You’ll be provided with hours of operation and directions to the nearest food pantries and community kitchens.

  • NYC Food Delivery Assistance

    For individuals and families in which no members of the household can go out and get food and do not have neighbors or family members to go out and get food.

    https://cv19engagementportal.cityofnewyork.us/#/display/5e7555117ad6750216160409

  • Groceries and Supplies

    Invisible Hands is a group of engaged volunteers from communities at the least risk for severe COVID-19 reactions working to bring groceries and supplies to those in high-risk demographics.

    https://www.invisiblehandsdeliver.com/request-a-delivery

  • Amazon Accepting SNAP for Food Deliveries

    Have your Benefit Card ready and order on-line at:

    http://www.amazon.com/snap-ebt

Education

  • NYC Department of Education Information on Remote Learning

    New York City public schools launched remote learning for all students on Monday, March 23, 2020. Remote learning allows teachers to deliver their lessons online, and students can complete assignments, projects, and assessments just like they would in the classroom. If your student needs a device for remote learning, fill out the Remote Learning Device Request as soon as possible.

    https://coronavirus.schools.nyc/RemoteLearningDevices

  • NYC Regional Enrichment Centers

    Regional Enrichment Centers are places where the children of essential workers can be safely cared for while their parents continue to serve the city in this time of need. Staffed by DOE employees and community-based organization partners, the centers will provide children with three daily hot meals, remote learning time with their teachers, activities like art, music, and physical education, and social and emotional support.

    https://www.schools.nyc.gov/enrollment/enrollment-help/regional-enrichment-centers

  • Free Internet Access

    Providers Offering FREE Wi-Fi or Special Accommodations for 60 Days

    https://drive.google.com/file/d/1EMWU6YyNarJ1sTjwbw3zSIG-hpjsCYq1/view?mc_cid=d19004201a&mc_eid=bb63a69965

  • Free 60-Day Spectrum Broadband Internet and WiFi

    Charter Communications is offering free Spectrum Internet and WiFi access for 60 days to households with K-12 and/or college students AND educators, who do not already have a Spectrum Internet subscription. Contact Spectrum at 1-844-488-8395 to sign up. A free self-installation kit will be provided to new student and educator households.

  • New York Online Virtual Electronic Library (NOVELNY)

    An online library of hundreds of magazines, newspapers, maps, charts, research and reference books that are available to every New Yorker, free of charge.

  • New York Times High School Access

    Free digital access for high school students until July 6th.

    https://www.nytimes.com/initiative/highschoolaccess

Health

  • COVID-19 Resources for People with Disabilities

    The Mayor’s Office for People with Disabilities has gathered information specifically to inform people with disabilities on the resources available to the population during NYC’s response to the COVID-19 outbreak.

    https://www1.nyc.gov/site/mopd/resources/covid-19-resources-for-people-with-disabilities.page

  • New York Connects – 1-844-862-7930

    NY Connects provides information about long term services and supports in the five boroughs of New York for people of all ages or with any type of disability. Their focus is for community members to remain independent; understand care options; find transportation; learn about supports in caregiving; get answers about Medicaid, Medicare, and health insurance; apply for benefits; find housing and more. During this time, team members at NY Connects are available and will continue to work with partners and consumers via telephone.

  • NYC Sexual Health Clinic Hotline – 347-396-7959

    The NYC Health Department’s Bureau of Sexually Transmitted Infections (BSTI) the NYC Sexual Health Clinic Hotline, which provides telemedicine services for STIs, including HIV. To talk to a health care provider about your sexual health, call 347-396-7959 between 9 a.m. and 3:30 p.m., Monday to Friday.

  • YMCA Free Online Exercise Classes

    https://ymca360.org/

  • Disney Workouts

    https://family.disney.com/articles/disney-workouts/

  • County Health Officials of New York

    A directory of New York State Public Health Departments by county.

    https://www.nysacho.org/directory/

  • Oasis Latino L.G.B.T.S Wellness Center

    Connecting services to people with emergency cases. Clients can chat with staff via the webpage or visit their Facebook page.

  • Headspace

    Free collection of meditation, sleep, and movement exercises are here to support you through stressful and challenging times. Also available in Spanish.

    https://www.headspace.com/ny

Mental & Behavioral Health

  • NYC Well – 1-888-NYC-WELL

    If you are extra anxious, stressed or depressed, call 1-888-NYC-WELL to speak to trained counselors for FREE. You can also text “WELL” to 61573 or chat online. Counselors are available 24/7 Learn More:

    http://nyc.gov/nycwell

  • ThriveNYC

    A new guide from ThriveNYC includes information on how City agencies are modifying mental health services during the COVID-19 crisis and identifies resources for all New Yorkers as well as services tailored to the needs of aging New Yorkers, veterans, students and young people, and people harmed by violence, crime or abuse.

  • Health and Well-Being App Library

    ThriveNYC has compiled an App Library featuring apps and online tools to help you manage your health and emotional wellbeing.

  • NYS Office of Mental Health Emotional Support Line: 1-844-863-9314

    The Emotional Support Line provides free and confidential support, helping callers experiencing increased anxiety due to the coronavirus emergency. The Help Line is staffed by volunteers, including mental health professionals, who have received training in crisis counseling.

  • NYC COVID-19: Coping and Emotional Well-being

  • National Suicide Prevention Hotline – 1-800-273-8255

  • Remote AA Meetings

  • Online Addiction Support

  • National Federation of Families for Children’s Mental Health

    Listing of free, national hotlines and helplines that can assist parents, caregivers, families and youth.

    https://www.ffcmh.org/crisis-hotlines

      • The Motherhood Center of New York

      The Motherhood Center is conducting a Virtual Day Program, a resource for (expectant) mothers experiencing symptoms of depression and anxiety disorders.

      https://www.themotherhoodcenter.com/

      Postpartum Resource Center of New York

      Provides mothers and fathers with free confidential emotional support, educational information, healthcare and support group resources and more.

      https://postpartumny.org/

  • Care for Your Coronavirus Anxiety

    A project by Shine compiles and shares resources for anxiety and your mental health in a global climate of uncertainty.

    https://www.virusanxiety.com/

Safety

  • NYC’s 24 hour Domestic Violence Hotline: 1-800-621-4673

    For survivors of domestic and gender-based violence, New York City’s Family Justice Centers are still available by phone to provide vital services for survivors of domestic and gender-based violence, including legal consultations, counseling sessions, safety planning, case management, and FJC updates. For emergencies, call 911.

    https://www1.nyc.gov/nychope/site/page/home

  • New York State Domestic Violence Hotline 1-800-942-6906

    Domestic violence service programs in New York State provide services via phone and remotely. Contact your local domestic violence programs if you need help:

    https://www.nyscadv.org/find-help/

  • National Domestic Violence Hotline

    1-800-799-7233 or Text LOVEIS to 22522

  • Trans Lifeline

    Trans Lifeline offers peer support and can help you access the many emergency funds and mutual aid resources arising locally and nationally. Contact them at 877–565–8860.

    www.translifeline.org

  • Law Help

    Resources Compiled by LawHelpNY and the Brooklyn Bar Association Volunteer Lawyers Project

    https://www.lawhelpny.org/resource/coronavirus

  • New York City Family Court

    Information number for NYC Family Court. Call 646-386-5299.

  • The New York Academy of Medicine

    Resource pages for immigrants, survivors of domestic violence, people with disabilities, people who use drugs, and incarcerated populations.

    https://www.nyam.org/what-can-i-do/health-for-all/key-populations/

Youth Resources

  • Trevor Project for LGBTQ Youth

    A national 24-hour, toll free confidential suicide hotline for LGBTQ youth. Trained counselors are available 24/7. If you are a young person in crisis, feeling suicidal, or in need of a safe and judgment-free place to talk, call 1-866-488-7386 or visit www.thetrevorproject.org.

  • Mount Sinai Adolescent Health Center

    Doors remain open Monday through Saturday to all young people who need services. Call 212-423-3000.

  • Gay Center

    The information and referral team is operating virtual front desks from 9 a.m. to 10 p.m. Monday through Saturday at 212-620-7310 or www.gaycenter.org.

  • Covenant House for Homeless Youth

    Doors remain open 24 hours a day, 7 days a week, for young people experiencing homelessness. Call 212-613-0300 or visit www.covenanthouse.org.

  • Growing Up NYC

    Stay-at-home activities and resources for teens.

    link

  • INCLUDEnyc for Young People with Disabilities

    INCLUDEnyc, a provider of training and information for young people with any disability in New York City, their families, and the professionals who support them, has compiled resources relating to the COVID-19 crisis.

    https://www.includenyc.org/

  • Integrate NYC

    A youth hotline that can connect youth and their families to food, housing, educational, and recreational resources. CALL or TEXT 951-INTEGR8 or 951-468-3478.

    • >New York State Youth Leadership Council

    Resources in NYC around COVID19 support efforts. Resources include: Funds, housing, support, education, CUNY, mental health, food, internet, bills assistance, art, entertainment, and wellness.

    https://docs.google.com/document/d/1qilwSmaqELoyPc9-a1ka82aXAq3HDlWvbYEzwsKNNL0/mobilebasic

  • Fostering Youth Success Alliance

    New York State COVID-19 Resources for foster children.

    https://docs.google.com/document/d/1tCcnCEotndXReEncHpc9Y9yyAdZM6-NrJtnG2hhLtHM/edit

For Parents

Additional NYC Community-Based Resources

For Organizations

  • Mutual Aid NYC

    A network of groups organizing to provide aid and support in the midst of the COVID-19 pandemic. They are everyday New Yorkers working to lift up local organizing, connect people to resources, and build a citywide movement to address this crisis.

    https://mutualaid.nyc/

    • NYC Nonprofits

    Provides guidance and answers to questions about nonprofit operations, business continuity and programming during these critical days. With the rapidly changing environment, they are providing updates and adapting policies regularly.

    https://www1.nyc.gov/site/nonprofits/funded-providers/funded-providers.page

    National Council of Nonprofits Covid-19 Resource Page

    https://www.councilofnonprofits.org/nonprofits-and-coronavirus-covid-19

    The NYC COVID-19 Response & Impact Fund

    This fund was created by the New York Community Trust to aid nonprofit service providers struggling with the health and economic effects of the coronavirus. It will give grants and loans to NYC-based nonprofits that are trying to meet the new and urgent needs that are hitting the city. Priority will be given to nonprofits addressing essential healthcare and food insecurity as well as arts and culture, because New York is the cultural capital of the nation.

    https://www.nycommunitytrust.org/covid19/

    The Robin Hood Relief Fund

    The Robin Hood Relief Fund is helping New Yorkers by supporting the nonprofit organizations on the frontlines. Robin Hood anticipates making grants to 501(c)(3) organizations in New York City that are well-positioned to serve low-income communities.

    https://www.robinhood.org/relief-effort/

    COVID-19: Information for Healthcare Providers

    https://www1.nyc.gov/site/doh/covid/covid-19-providers.page

    The Communications Network

    Foundations and nonprofits that communicate well are stronger, smarter, and vastly more effective. The Communications network is holding a series of virtual roundtables to help organizations find and manage their way through the COVID19 outbreak.

    https://www.comnetwork.org/

For Practitioners

  • Citi Bike Critical Workforce Membership Program

    The Citi Bike Critical Workforce Membership Program provides the first responder, healthcare, and transit workforce with a free month of Citi Bike membership. Employers should email herobikes@lyft.com to obtain enrollment information for their staff.

    https://www.citibikenyc.com/blog/covid19

  • Telehealth for People Served by OMH Licensed Programs

    Supplemental Guidance Regarding Use of Telehealth for People Served by OMH Licensed or Designated Programs Affected by the Disaster Emergency that expands the definition of telemental health and the types of staff able to use telemental health during the duration of the declared disaster emergency.

    https://omh.ny.gov/omhweb/guidance/supplemental-guidance-use-of-telemental-health-disaster-emergnecy.pdf?mc_cid=d19004201a&mc_eid=bb63a69965

  • The McSilver Institute

    The McSilver Institute is providing online resources relating to the ongoing COVID-19 (caused by the novel coronavirus) pandemic, in order to aid practicing professionals, researchers, and other members of our community searching for reliable and relevant information.

    https://mcsilver.nyu.edu/covid-19/

  • United Hospital Fund

    Resources for pediatric health care providers to support families: infographics and fact sheets, suitable for display or distribution in the office/practice, practice parameters and guidance, stress management and self-care for health providers.

    https://uhfnyc.org/our-work/initiatives/childrens-health/covid-19-pediatric-provider-resources/

  • National Center for Education in Maternal & Child Health

    Resources for the public health workforce, community health centers, and families during this difficult time.

    https://www.ncemch.org/

For Volunteers

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